Chip Card (EMV) FAQs

New EMV CardsThere has been a lot of information in the news recently about chip card technology, and you may have already noticed merchants installing terminals that can accept both chip cards and the traditional magnetic stripe cards.

UVA Community Credit Union has begun replacing debit and credit cards with chip enabled cards. As cards are reissued you will receive your new chip card. Rest assured, your current card is still safe to use. As always, UVA Community Credit Union cardholders have zero liability for fraudulent transactions on our credit and debit cards.

A. A chip card is a debit or credit card that contains a small embedded chip. That chip securely transfers your account data to merchants through a chip-enabled card reader. Both the chip and the transaction are heavily encrypted, making it more difficult for your account to be compromised.
Insert into Chip ReaderA. A chip card is a debit or credit card that contains a small embedded chip. That chip securely transfers your account data to merchants through a chip-enabled card reader. Both the chip and the transaction are heavily encrypted, making it more difficult for your account to be compromised. Just swipe your card as usual and if the terminal is chip-enabled, follow the prompts provided. For use at ATMs, simply insert your card and follow the on-screen instructions. Remember to take your card when prompted.
A. Yes, it is still safe to use your card and you should continue to do so until you receive the new chip card.
A. No. There are no additional fees to use your new card.
A. For your convenience, your card number and PIN will not change. Your card's expiration date and security code will change so if you have automatic transactions set up for your account, such as membership fees or utility bills, be sure to update that information.
A. Your new UVA Community Credit Union chip card helps reduce in-store fraud, and can still be used for online and phone transactions just like your current card. Online and phone transactions will continue to have the same level of protection as your current card.
A. You will need to use your PIN for any cash advance on a chip card.

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