For New Online Banking Users

1. Go to the Online Banking Login box on the Home Page, click Enroll.

2. This opens the Online Banking New Enrollment Account Verification Screen. Enter all the required information. It will be verified by comparing it to the current contact information in our system, click Submit Enrollment.

  • If you need to update your contact information, please call us at 434-964-2001 during business hours.

3. A new browser window opens, congratulating you for having successfully enrolled in Online Banking. Make note of your temporary password. You will need it to log in to Online Banking so you can complete the enrollment process. Follow the Click Here link instructions to go to the Home Page again.

4. Enter your newly created Login ID, click Login.

5. Enter your temporary password, click Login.

6. You will be directed to a page where you are to select the delivery method of your Secure Access Code. This page will display the contact information on file for your account. Select either the phone, text message, or email option that will enable the Credit Union to reach you immediately with your one-time Secure Access Code, click the preferred method.

7. When you receive your six-digit secure access code, enter it in the access code screen and click Submit. You need to act quickly. The secure access code is good only for 15 minutes. If it expires, you must request a new one.

8. Once your access code has been accepted, you will be asked if you would like to register your device. If you do, you will not have to generate a new secure access code when you use that device in the future. If you select “Register Device,” you will not have to generate a new access code when you use that device in the future. Click on your selection.

9. Review the Welcome First Time User screen, which presents a PDF link of the Online Banking Services Agreement. Please click link to view the agreement. Read and acknowledge that you agree to the conditions by clicking, I Accept.

10. A view only Online Profile screen will appear for your review. It will be grayed out, and you cannot make any changes to it at this point, click Submit, then click OK to confirm. However, please note any contact information that you would like to change in the future.

  • Once you have accessed Online Banking, you will be able to use the Address Changescreen to make corrections.

11. Now you can change your password. Use your temporary password as your old password. For your protection, you will need to create a password that meets the stated security requirements, click Submit. When the pop-up window appears, click OK to confirm.

12. Congratulations! You are now logged in to Online Banking.

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