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Taking Precautions – COVID-19

3/12/2020

A message from our President/CEO

UVA Community Credit Union values the relationship we have with our members and the communities that we serve. As we are all aware, the fluidity of the Coronavirus/COVID-19 is of great concern. We want to assure you of our commitment to taking preventative measures to mitigate the spread of respiratory viruses of all kinds, including COVID-19.

What We Are Doing to Keep You Safe:

  • Actively monitoring and following best practices for public health provided by the Center for Disease Control (CDC).
  • Regularly disinfecting handles, doorknobs, and other surfaces in our facilities.
  • Staff is practicing safe, healthy hygiene for their own sake as well as the health and well-being of our members and visitors.

What You Can Do to Keep Physically and Financially Safe:

  • Practice the same healthy guidelines we’re encouraging our staff to help prevent the spread of respiratory illnesses. For a complete list, please visit the CDC's website.
  • Use the hand sanitizer that is available in the branches.
  • Please sneeze or cough into your upper arm, if tissues are unavailable.
  • Be vigilant against scammers who are taking advantage of fears surrounding COVID-19. To stay abreast of scams, visit the FTC's website and our Security Center.

Remember Banking Alternatives:

  • Utilize Online Banking options accessible from anywhere to avoid unnecessary visits to the branches. If you haven’t done so already, download our mobile app onto your android or Apple phone.
  • Please call us to help with remote options for your personal or business account at 888-887-9136 or use our Secure Chat feature on our website.
  • Find an ATM near you.

We will continue to monitor the situation and update our website accordingly. For the most up to date information, visit our COVID-19 Service Updates page.

Thank you for your understanding and your continued support of UVA Community Credit Union. Please be well.

Sincerely,
Alison DeTuncq
President/CEO

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